Privacy policy
This Privacy Policy describes how our store collects, uses, discloses, and protects the personal information of our customers ("you" or "your") when you visit our website, make a purchase, or interact with our services. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website and services, you consent to the terms outlined in this Privacy Policy.
- Information We Collect:
1.1 Personal Information: We may collect personal information that you provide to us when you make a purchase, create an account, subscribe to our newsletter, or interact with our website or customer support. This information may include your name, email address, shipping and billing address, phone number, payment details, and any other information you choose to provide.
1.2 Website Usage Information: We may collect non-personally identifiable information about your interactions with our website. This may include your IP address, browser type, device information, pages visited, and the date and time of your visit. We use this information to analyze trends, administer our website, improve our services, and gather demographic information for internal purposes.
1.3 Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience and personalize our services. Cookies are small text files that are stored on your device. They help us remember your preferences, analyze website traffic, and deliver targeted advertisements. You can modify your browser settings to manage cookies, but please note that disabling cookies may affect your user experience.
- Use of Information:
2.1 Provide and Improve Services: We use the information we collect to process and fulfill your orders, communicate with you about your purchases, send you updates and notifications, provide customer support, and improve our products and services.
2.2 Marketing and Promotional Communication: With your consent, we may send you marketing and promotional communications about our products, services, and special offers. You have the option to opt-out of receiving such communications at any time.
2.3 Legal Compliance and Protection: We may use your personal information to comply with applicable laws, regulations, legal processes, and enforce our terms and conditions. We may also use the information to protect our rights, property, or safety, as well as the rights, property, and safety of our customers and others.
- Information Sharing:
3.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping partners, marketing agencies, and analytics providers. These service providers are bound by confidentiality obligations and are only authorized to use your information as necessary to provide their services to us.
3.2 Legal Requirements: We may disclose your personal information if required by law, subpoena, court order, or governmental regulation. We may also disclose your information to protect our legal rights, investigate fraud, or respond to a lawful request for cooperation from a government or law enforcement agency.
- Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.
- Your Choices and Rights:
5.1 Access, Correction, and Deletion: You have the right to access, update, correct, or delete your personal information held by us. You can manage your account settings or contact us using the information provided at the end of this Privacy Policy to exercise these rights.
5.2 By consenting to WillKeepItReal’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any questions, please text HELP to the number you received the messages from. You can also contact us at wdiggsbusiness@gmail.com for more information.
We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your right to privacy is important to us. You can see our Privacy Policy [LINK to Your Privacy Policy] to determine how we collect and use your personal information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at wdiggsbusiness@gmail.com.